OSTWIND fare network is subject to Swiss data protection legislation when processing personal customer data. Personal data will be pro-cessed in the following areas and for the purposes associated with them.
The cooperative OSTWIND fare network, based in St.Gallen ("OFN") operates the mobile ticketing app OSTWIND "Tickets". In dealing with personal and customer data, it complies with the applicable law.
Personal data provided by the customer to OFN via the app are collect-ed, used and processed by OFN.
The data collection for the purpose of issuing electronic tickets via an application for mobile phones has been registered with the Federal Data Protection and Information Commissioner.
OFN uses appropriate security systems to protect personal and cus-tomer data against foreseeable risks.
OFN only collects and processes data in connection with the use of the app and the purchase of mobile tickets. This data includes the customer information provided by the customer (in particular credit or debit card information and email address), the stored mobile tickets and the data in connection with the use of the credit or debit card.
The purchaser of a mobile ticket acknowledges that commissioned third party companies in Switzerland and abroad, which are concerned in particular with the control of mobile tickets, hosting, operation and maintenance of the app and payment processing on behalf of OFN, may obtain knowledge of personal and customer data. These companies are subject to the same data protection regulations as OFN.
Third party companies will only disclose data that does not enable a link between the identity of the customer and the route for which the mobile tickets were purchased. However, by using the app, the customer ex-pressly consents to OFN forwarding the place of departure to third par-ties in conjunction with the smartphone ID and, if applicable, the stored email address.
Due to the anonymized data, no conclusions can be drawn regarding individual users or persons.
B. Card information
The card information is not stored on the smartphone, the app or by OFN. The registration of the credit or debit card in the app is directly arranged at Datatrans AG, Stadelhoferstrasse 33, CH-8001 Zurich, Phone +41 44 256 81 91, firstname.lastname@example.org.
Customer information collected in connection with the use of the app is retained for as long as the customer uses the app. After the last use of the app, customer information will be stored for a maximum of 2 years, unless a longer legal retention period applies.
D. Rights of the customer
The customer has the right to revoke his consent to the processing of his personal data. In this case, however, further use of the app is not possible.
The customer can request information from OFN about the data con-cerning him/her and their processing as well as the correction, deletion or restriction/cessation of the processing of his/her data.
Inquiries about data protection can be sent to the following address:
OSTWIND fare network
St. Leonhardstrasse 20