How do I get a supersaver ticket for a return trip?
You can easily obtain supersaver tickets for a return trip in the OSTWIND or SBB Webshop and in the SBB Mobile and SBB Preview apps. First select the outward trip and then the return trip.
Can Supersaver Tickets be combined with normal tickets?
Yes, combining a supersaver ticket for the outward journey with a single ticket at the normal fare for the return trip (or vice versa) is always cheaper than a day pass for the corresponding zones at the normal fare for the same route.
Is the half-fare travelcard valid for supersaver tickets?
Yes. With the half-fare travelcard, you benefit from an additional discount of up to 50% on half the ticket price.
I missed the supersaver-fare connection I booked. Can I use the supersaver ticket to choose a later connection?
If you have missed the booked connection or would like to travel at a different time, you can buy a ticket at the normal fare for the same day and have the supersaver ticket refunded after the journey. To do so, you must present the original supersaver ticket as well as the original ticket purchased at the normal fare. Only tickets with the identical route can be refunded. Refunds can be made at points of sale with electronic sales equipment and access to the customer dossier. A reduced deductible of CHF 10 is charged for refunds in accordance with T600.9.
In the event of train cancellations, delays or route interruptions, you can use the next connection.
Why do I have to give my last name, first name and date of birth when buying a ticket?
Supersaver tickets are OnlineTickets and are personal. At the ticket inspection, you must therefore identify yourself with your half-fare travelcard or an official form of identification (e.g. ID).
Are Junior Cards and Children's Travelcards valid in conjunction with a supersaver ticket?
Are supersaver tickets available for dogs or bicycles?
You can buy a supersaver ticket for dogs in 2nd class with a half-fare travelcard (even if you are travelling in 1st class). Please state the name of the person accompanying the dog when purchasing. There are no supersaver tickets for bicycles.
Why are there different prices for the same route?
The prices depend on the respective capacity utilisation and the attractiveness of the corresponding connection.
Aren't passengers with GA, OSTWIND travelcard or half-fare travelcard at a disadvantage with the supersaver tickets?
No, GA and OSTWIND travelcard customers continue to travel on the entire public transport network for a whole year at a very attractive all-inclusive price. Half-fare travelcard customers benefit from even lower prices thanks to the supersaver ticket.
Aren't commuters at a disadvantage with the supersaver ticket?
No. Even commuters can benefit from supersaver tickets during their leisure time.
Why can supersaver tickets only be bought online and via apps?
The offers and prices for supersaver tickets are constantly changing. We can change the prices quickly on the Internet and in the apps so that you can find the supersaver ticket that suits you best.
I bought a normal ticket and only saw afterwards that supersaver tickets are also available for this route. Can I have the normal ticket refunded?
An exchange before the first day of validity is possible for a fee of CHF 10.