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Refund
If you would like to have digital tickets or multi-trip tickets that you have purchased in the "öV Plus" app refunded, please complete the form below.
General feedback
Do you have any questions or suggestions? Let us know.
Duplikat von Erstattungen
Möchten Sie digitale Billette oder Mehrfahrtenkarten, welche Sie in der App «öV Plus» bezogen haben erstatten lassen, füllen Sie bitte nachstehendes Formular aus.
Half-fare travelcard
With the half-fare travelcard, there is no discount on OSTWIND monthly and annual travelcards. A corresponding discount is already included in the subscription price. OSTWIND-travelcards do not count...
Purchase confirmation
You can view and download the confirmation of purchase of your OSTWIND-travelcard in your SwissPass-account once you have registered at www.swisspass.ch.
Deposit
OSTWIND-travelcards cannot be deposited. However, you can return your subscription if you do not use it. You can find more information about returning your subscription here.
Payment method
The following payment methods are available in our webshop: Credit cards (Mastercard, Visa, American Express) Postcard TWINT Reka-Card Invoice (by Byjuno, payment in 3 instalments possible) For declined...