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Payment method
The following payment methods are available in our webshop: Credit cards (Mastercard, Visa, American Express) Postcard TWINT Reka-Card Invoice (by Byjuno, payment in 3 instalments possible) For declined...
Payment method
The following payment methods are available in our webshop: Credit cards (Mastercard, Visa, American Express) Postcard TWINT Reka-Card Invoice (by Byjuno, payment in 3 instalments possible) For declined...
Purchase options / Subscription
You can purchase your OSTWIND annual travelcard conveniently via our webshop. Alternatively, you can also use the SBB webshop and the sales outlets. You can also obtain OSTWIND monthly travelcards via...
others
Does your concern not relate to any of the categories listed above? Get in touch with us using the contact form below.
Renewal, refund, cancellation
Renewal/Cancellation Unlike half-fare travelcards and GA travelcards, OSTWIND company travelcards do not have to be cancelled. You will receive a reminder e-mail 30 days before the expiry of the subscription...
Purchase confirmation
You can view and download purchase confirmations for travelcards purchased in the OSTWIND webshop in your customer account.
Deposit
OSTWIND travelcards cannot be deposited. However, you can return your travelcard if you do not want to use it. You can find more information about returning your travelcards here.