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General feedback
Do you have any questions or suggestions? Let us know.
Adaptation
If you would like to adjust the zones of your current OSTWIND travelcard or convert your OSTWIND travelcard to a GA or other network travelcards, please contact a sales outlet. If you would like to change...
Half-fare travelcard
With the half-fare travelcard, there is no discount on OSTWIND monthly and annual travelcards. A corresponding discount is already included in the subscription price. OSTWIND-travelcards do not count...
Purchase confirmation
You can view and download the confirmation of purchase of your OSTWIND-travelcard in your SwissPass-account once you have registered at www.swisspass.ch.
Deposit
OSTWIND-travelcards cannot be deposited. However, you can return your subscription if you do not use it. You can find more information about returning your subscription here.
Payment method
The following payment methods are available in our webshop: Credit cards (Mastercard, Visa, American Express) Postcard TWINT Reka-Card Invoice (by Byjuno, payment in 3 instalments possible) For declined...
others
Does your concern not relate to any of the categories listed above? Get in touch with us using the following contact form.