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Information about öV Plus
The öV Plus app enables the purchase of the range of tickets of the OSTWIND tariff association as well as national tickets, including the popular Supersaver tickets. It also has a variety of useful functions...
Reset password
Click on "Forgot your password?" when you log in. SwissPass will send you a security code to your registered e-mail address. You can use this to set a new password.If you cannot find an e-mail in your...
Change of Adress
After registering once, you can view and edit your customer data directly in your SwissPass account at www.swisspass.ch. In Swiss public transport, all transport companies and associations share responsibility...
Change of Name
You can change your name at swisspass.ch. Log in, click on your initials in the top right-hand corner and then on "Customer data". Under "Personal details", click on "Change" and then on "Start identity...
Replacement card
Order a new SwissPass online. If there is a technical defect, SwissPass will replace your card free of charge. If you need a new card due to loss or damage caused by yourself or if you would like a new...
Change of Photo
If you would like a new SwissPass with a new photo, go to a staffed point of sale and bring the photo with you (digital is also possible). The new card costs CHF 30.00. If you have a credit card, you...
others
Further problems or questions about your SwissPass? Call the SBB Contact Center on 0848 44 66 88 (CHF 0.08/min.) or go to a staffed point of sale.
öV Plus App
The öV Plus app allows users to purchase tickets from the OSTWIND fare network as well as national tickets, including the popular Sparbillett discount tickets. It also offers a range of useful features...
Duplikat von Erstattungen
Möchten Sie digitale Billette oder Mehrfahrtenkarten, welche Sie in der App «öV Plus» bezogen haben erstatten lassen, füllen Sie bitte nachstehendes Formular aus.