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Price information
In the OSTWIND fare network there are two fare levels in the single ticket range: Half-fare/Children (children from 6 to 15.99 years) Adults (from 16 years) There is no special fare for students, senior...
Validity
Day passes, monthly and annual travelcards are valid from 0:00 on the first day of validity until 5:00 on the day following the last day of validity. Regional travel passes are valid until the last scheduled...
Families / Children
Children under 6 years of age travel free of charge on the OSTWIND fare network in accordance with national fare regulations. With the Junior Card and Children's Travelcard, children from 6 to 16 years...
Groups
The price calculation for group travel (10 persons or more) within the OSTWIND fare association is simple and can be done by you. Advice and booking are possible at any staffed sales point. Alternatively...
OSTWIND Webshop
OSTWIND annual and monthly travelcards can be cancelled and (partially) refunded within a certain period of time or with reference to certain criteria. The exact refund conditions can be found in tariff...
others
For refunds of travelcards and tickets that were not purchased in the OSTWIND webshop or via the öV Plus App, please contact an attended sales outlet or Rail Service on 0848 44 66 88 (CHF 0.08/min.).
Lost property
If you have forgotten something on a public transport vehicle, please proceed as follows: For forgotten items on the train: submit a lost property report right here and you will be notified as soon as...
Travelling without a valid ticket
If you have any questions about a bus for travel without a valid ticket, please contact the contact printed on the bus directly.